FAQs
How can I contact Lightex?
You can email us at Lightex.help@gmail.com where our customer service team will be happy to help you with whatever you need!
Do you ship worldwide?
Yes
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
1-2 businss days.
How long will it take to receive my order?
7-14 business days.
What if I don't receive my order?
If you don't receive your order within 30 days after shipping, you are eligible for a full refund. just contect us at Lightex.help@gmail.com
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free.
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
If you have any more questions contect us at the "contect us" page.